Frequently Asked Questions

  • HOW MUCH DOES IT COST PER LOGO ANIMATION VIDEO?
  • Please check out the PRICING tab at the top of our website where you will see all of our special pricing deals. The more animation videos you purchase at one time, the more of a discount you will receive!
  • ONCE I PAY FOR MY ORDER, HOW FAST WILL I RECEIVE MY COMPLETED VIDEO(S)?
  • All orders are completed and e-mailed back within 24-96 hours. If needed, we can expedite your order to be completed by a certain day/time for an additional fee. Please message our customer service team on Instagram using the Chat in bottom right corner of your screen for the cost to expedite your specific project.
  • CAN YOU COMBINE DIFFERENT ANIMATION EFFECTS FROM DIFFERENT SAMPLES INTO ONE VIDEO?
  • No, unfortunately we cannot combine template effects. Your video(s) will only come as shown on the specific sample(s) you choose.
  • CAN I CHANGE THE COLOR OF ANIMATION EFFECTS TO MATCH MY LOGO DESIGN?
  • Many of our templates allow you to change the color of certain animation effects. If you’re wondering what color changes are possible with a specific template you’re interested in, please message our team on Instagram using the Chat in the bottom right corner of your screen.
  • WHAT IF I DON’T HAVE A LOGO YET?
  • If you don’t already have a logo, we can create one for you at an additional charge!

    Check out the LOGO DESIGN tab at the top of our website to see samples of 100% custom logos we have created for past clients. To see current logo design prices and bundle options, please view the PRICING tab at the top of our website!

    You will own 100% of the rights to your logo that we create for you. Once we e-mail the final logo design files to you, we release all rights of your design to you, and only you!
  • HOW IS MY PROJECT DELIVERED TO ME?
  • Once we have completed your project, it will be e-mailed back using the original e-mail address you provided us with when submitting your order.
  • WHERE CAN I USE AN ANIMATED LOGO VIDEO?
  • Social Media posts & videos (Instagram, Facebook, TikTok, Twitter, etc.)

    Websites
    Presentations
    Promotional/Marketing videos
    Anywhere a standard video file is accepted
    We provide all videos as a 16:9 / .MP4 file in 1080p HD resolution file.
  • WILL MY LOGO ANIMATION VIDEO COME WITH SOUND?
  • All animation templates on our site include default audio effects that will automatically be applied to your video. Unfortunately, we cannot alter the default audio that comes with your template.

    If you prefer for your video to have no audio at all, please let our design team know when you submit your order via e-mail, and they can remove it completely.
  • ARE REVISIONS ALLOWED ON THE LOGO ANIMATION VIDEO?
  • Templates cannot be altered in any way so the only revisions allowed would be “color changes” on the animation effects if the specific template allows.
  • HOW LONG WILL MY ANIMATION VIDEO BE?
  • Your animation video will be the exact same length as the template shown on our page. We unfortunately cannot adjust the duration or timing of our templates.
  • CAN I MAKE ANY CHANGES TO THE ANIMATION TEMPLATE?
  • Unfortunately, we cannot alter any of our templates. The only changes you are able to make will be the color of certain animation effects, if that specific template allows.

    If you’re wondering what color changes are possible with a specific template you’re interested in, please message our team on Instagram using the Chat in the bottom right corner of your screen.
  • CAN YOU DO CUSTOM LOGO ANIMATION VIDEOS?
  • Unfortunately, we don’t offer custom animation videos, but we have over 200+ animation effect templates to choose from on our site.

    If you are looking for something specific, please reach out to our team on Instagram using the Chat at the bottom right corner of your screen and one of our team members will be happy to assist!
  • HOW DO YOU ACCEPT PAYMENT?
  • We currently accept the following payment options:

    CashApp, Venmo, Apple Pay, Debit/CC.
  • WHEN AM I REQUIRED TO PAY?
  • Once you are ready to order, full payment is required up front in order for our team to get started on any project.

    Be sure to visit our “REVIEWS” tab above where you’ll see over 550+ satisfied clients who have tagged us, and show the completed work that we’ve done for them.
  • WHAT IS YOUR REFUND POLICY
  • We deal with our customers over Instagram and do the animation according to our customer’s need.

    This is four steps process.

    Step 1: Customer selects the animation and pay us.

    Step 2: Customer sends us his logo file which we wants to replace in the animation.

    Step 3: We add his logo in the animation and send him the updated animation file with our light transparent watermark, so he can check how his animation will look like.

    If user is unsatisfied with the work till the step 3, we will refund his amount instantly.

  • CAN I ADD ADDITIONAL TEXT TO MY LOGO/VIDEO?
  • Unfortunately, we cannot add text to your logo design or animation video. We only animate the exact logo design that you provide us with.
  • WHAT FILE IS NEEDED TO MAKE A LOGO ANIMATION VIDEO?
  • PNG or Ai file is preferred for best results with your animation video. If needed, we also accept JPG or PDF files.
  • WHERE ARE YOU LOCATED?
  • We are a Pakistan based company, Our address is House 174/E, Unit 11, Latifabad, Hyderabad, Pakistan.
  • WHAT FORMAT WILL MY LOGO ANIMATION VIDEO(S) BE DELIVERED IN?
  • All logo animation videos are e-mailed back as 16:9 / 1080p HD videos, as a .MP4 video file.

    Unfortunately, we cannot provide videos in any other format or quality at this time.
  • WHY SHOULD I BUY MORE THAN 1 LOGO ANIMATION VIDEO?
  • Even if you only have one logo design, many clients choose to purchase more than 1 video to showcase their logo, using different effects. These work great for marketing/promo videos, and also posting on social media to stand out from your competitors!

    If you plan to promote different videos throughout the year, planning ahead and buying multiple videos at once will save you money since we discount prices as you bundle!
2024-12-22 18:42:24